Microsoft Dynamics AX
CRM

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Michael Zylstra

Michael.Zylstra@eoh.com

082 928 2958

​​​We understand your challenges

You are looking to increase the efficiency of your business processes by investing in an Enterprise Resource Planning (ERP) or Customer Relationship Management (CRM) solution. The considerations you are faced with include:
• The ease with which your users will be able to adopt a new system and for that matter, buy into it
• Change management - a non-negotiable when implementing any new business solution or software package
• Alignment between a business system and your organisation’s unique requirements.
You’re looking for that rare solutions provider who has an understanding of your organisational environment and is able to propose alternatives that consider industry best practice, solution capabilities and your current setup.

​​​Why Microsoft Dynamics AX?

Microsoft Dynamics AX is an Enterprise Resource Planning (ERP) solution for medium to large companies and includes proven, purpose-built, out-the-box industry capabilities for:
  • Manufacturers (process, discrete and lean)
  • Retailers
  • Public sector organisations
  • Professional service industries.
Microsoft Dynamics AX is a strong solution for your business because:
  • It’s flexible and extendable
  • It enables users to combine solutions from various industries
  • It empowers your business to anticipate and embrace change at short notice - and to use this to differentiate your business
  • It offers the familiar user experience of Microsoft Office and SharePoint, significantly reducing the amount of time required to train users.
Dynamics AX offers a comprehensive set of core business and ERP functionalities in:
  • Financial management
  • Operations management
  • Human resources.

Manufacturing

Microsoft Dynamics AX delivers your manufacturing business:

  • A powerful operational functionality that includes discrete, process and lean manufacturing capabilities in a single solution.
  • Real-time access to role-based information and tools, allowing your employees to improve operational efficiency across your business—whether in the office, on the shop floor or at any location around the world.
  • Integrated supply chain management, inventory management, shop floor management, warehouse management and financial management tools designed to help grow your business.
  • Improved visibility and shop floor control with visual kanban boards.

​​Distribution

Dynamics AX allows your distribution business to:

  • Streamline business processes across the extended supply chain with unified natural models that deliver operational visibility.
  • S upport rapidly changing conditions in a demand-driven environment using workflows that can be implemented without IT assistance.
  • Use self-service business intelligence to improve demand planning and respond to unique customer requests.
  • Simplify food and beverage management with batch traceability, shelf-life tracking and weight recordings.
  • Manage consumer goods with item dimensions, freight integration and pricing, rebate and multichannel management.

​​Retail

Microsoft Dynamics AX offers specialty retailers like you:

  • One unified solution with point-of-sale (POS), store management, supply chain, merchandising and financial capabilities to drive business productivity and customer service
  • The ability to quickly expan d into other retail channels or across multiple global sites or add new stores
  • The capacity to stay ahead of demand with self-service business intelligence and reporting tools.
  • The tools to track sales and inventory by store, product, location and pricing for advanced control.
  • Insight to be gained from shared data spanning your general ledger, supply chain and products.
  • Improved customer satisfaction, the ability to provide faster service and reduced training time with an intuitive RoleTailored user interface.

​Services

Microsoft Dynamics AX delivers a comprehensive ERP solution for service providers designed to:

  • Drive service delivery efficiencies across your organisation’s distributed work force.
  • Streamline key business processes to meet a range of changing market and client demands—from client relationship management and talent management to project accounting and financial reporting.
  • Scale quickly to respond to new opportunities.
  • Reduce risk across your organisation with the ability to gain deep operational insight using self-service business intelligence tools.
  • Promote rap id adoption working with the familiar Microsoft Office interface.

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